Terms of Service

Clarity and Impact, LLC

Effective Date: January 1, 2026 | Last Updated: July 30, 2026

Agreement to These Terms

These Terms of Service ("Terms") govern your access to and use of the website located at www.clarity-and-impact.com (the "Site"), the advisory services offered through it, and the text messaging program described in Section 6 (collectively, the "Services"). The Services are provided by Clarity and Impact, LLC ("Clarity and Impact," "we," "us," or "our").

By accessing the Site, engaging our Services, or sending a text message to our published number, you agree to be bound by these Terms and by our Privacy Policy, which is incorporated here by reference. If you do not agree, do not use the Services.

Eligibility

You must be at least 18 years old and able to form a binding contract to use the Services. By using the Services you represent that you meet these requirements. The Services are intended for users located in the United States.

Description of Services

Clarity and Impact provides professional advisory services. Advisory is a collaborative, forward-looking process intended to support you in clarifying goals, developing skills, and taking action.

Advisory is not therapy, medical care, or professional advice. Our Services are not psychotherapy, counseling, mental health treatment, medical advice, legal advice, financial advice, or tax advice, and are not a substitute for any of them. We are not acting as your physician, therapist, attorney, accountant, or financial advisor. If you are experiencing a medical or mental health concern, please consult a licensed professional. If you are in crisis, contact emergency services or the 988 Suicide & Crisis Lifeline.

No Guarantee of Results

Advisory outcomes depend substantially on your own participation, effort, and circumstances. We do not guarantee any particular result, outcome, income, or level of improvement. Any examples, testimonials, or descriptions of past results on the Site are illustrative only and are not a promise or prediction of what you will achieve. You retain full responsibility for the decisions you make and the actions you take.

Your Responsibilities and Acceptable Use

You agree to provide accurate information, to use the Services lawfully, and not to:

Use the Services for any unlawful, harassing, abusive, defamatory, or fraudulent purpose; Attempt to gain unauthorized access to the Site, our systems, or another user's information; Interfere with or disrupt the Site, including by introducing malicious code or automated scraping; Reproduce, resell, or redistribute our advisory materials or content without our written permission; Impersonate any person or misrepresent your affiliation with any person or entity; Send us content you do not have the right to send. 6. Text Messaging (SMS) Program Terms

These terms apply to the Clarity and Impact, LLC text messaging program (the "Program").

6.1 Program Description

The Program is a two-way, customer-initiated messaging service. When you send a text message to our published Program number containing a service request, our system replies with one of two automated acknowledgement messages: (a) confirmation that your request was received, or (b) notice that your request could not be understood along with instructions to resend it. We do not send marketing, promotional, or unsolicited messages through the Program.

6.2 How You Opt In

You opt in to the Program by sending a text message to our published Program number. Sending that message constitutes your consent to receive automated reply text messages from us at the mobile number you texted from. Consent to receive text messages is not a condition of purchasing any goods or services.

6.3 Message Frequency

Message frequency varies and depends on how often you contact us. In the ordinary course, we send one reply message for each message you send.

6.4 Cost

Message and data rates may apply. Clarity and Impact does not charge for messages sent through the Program, but your mobile carrier's standard messaging and data charges will apply according to your plan. Contact your carrier for details on your plan.

6.5 Opting Out — STOP

You may cancel at any time by replying STOP to any message from the Program. After you send STOP, we will send you a single confirmation message and will not send you further Program messages unless you opt in again. To rejoin, send a new message to the Program number.

6.6 Help — HELP

For help, reply HELP to any message from the Program, email nina@clarity-and-impact.com.

6.7 Payment Messages Are Sent Separately by a Third Party

Invoices and payment links are not sent through the Program or from the Program number. If a payment is due, it is sent to you in a separate text message originating from Authvia's TXT2PAY service from a different number. That message is governed by Authvia's own terms and privacy policy. Replying STOP to the Clarity and Impact Program does not opt you out of Authvia's messages, and replying STOP to Authvia's messages does not opt you out of the Program. You must opt out of each separately.

6.8 Supported Carriers and Carrier Disclaimer

The Program is available on most major U.S. wireless carriers. Carriers are not liable for delayed or undelivered messages. We do not guarantee that messages will be delivered, will be delivered without delay, or will be free of error, and we are not responsible for any delay, failure, or interruption in message delivery caused by your carrier, your device, or any factor outside our reasonable control.

6.9 Your Mobile Number

You agree to notify us if you change or deactivate the mobile number you used to contact us. You represent that you are the account holder or authorized user of that number.

6.10 Privacy

Information collected through the Program is handled as described in our Privacy Policy. Mobile information and text messaging opt-in data and consent are never sold or shared with third parties or affiliates for their marketing or promotional purposes.

Fees and Payment

Fees for advisory services are as described at the time of engagement. Payments are processed by third-party payment processors, including Authvia (TXT2PAY). We do not receive or store your full payment card or bank account details. Your use of a payment processor is subject to that processor's terms and privacy policy. Any refund or cancellation terms applicable to a particular engagement will be stated in the applicable agreement or invoice.

Intellectual Property

The Site and all content on it — including text, graphics, logos, advisory frameworks, worksheets, and materials — are owned by Clarity and Impact, LLC or its licensors and are protected by copyright, trademark, and other laws. We grant you a limited, revocable, non-exclusive, non-transferable license to access the Site and to use materials we provide for your own personal or internal business use. All other rights are reserved.

Third-Party Links and Services

The Site may link to or integrate third-party websites and services that we do not control. We provide these for convenience only and are not responsible for their content, practices, or policies. Your dealings with third parties are solely between you and them.

Disclaimers

THE SERVICES AND THE SITE ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT ANY DEFECT WILL BE CORRECTED.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CLARITY AND IMPACT, LLC AND ITS MEMBERS, OFFICERS, EMPLOYEES, AND CONTRACTORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATING TO THE SERVICES, WHETHER BASED IN CONTRACT, TORT, OR ANY OTHER THEORY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICES WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

Indemnification

You agree to indemnify and hold harmless Clarity and Impact, LLC and its members, officers, employees, and contractors from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of your use of the Services, your violation of these Terms, or your violation of any law or the rights of any third party.

Termination

We may suspend or terminate your access to the Services at any time, with or without notice, if we believe you have violated these Terms or if we discontinue the Services. Sections 8 through 15 survive termination.

Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of California, without regard to its conflict of laws rules. You and Clarity and Impact agree that any dispute arising out of or relating to these Terms or the Services will be brought exclusively in the state or federal courts located in Alameda County, California, and you consent to personal jurisdiction there.

Changes to These Terms

We may update these Terms from time to time. The "Last Updated" date above reflects the most recent revision. Material changes will be posted on this page, and your continued use of the Services after changes take effect constitutes acceptance. We encourage you to review this page periodically.

Clarity and Impact, LLC Email: nina@clarity-and-impact.com Web: www.clarity-and-impact.com